Frequently Asked Questions
Find answers to common questions about senior care in Europe
General Questions
What is European Senior Care?
European Senior Care is a comprehensive directory and resource platform helping English-speaking families find quality senior care facilities across Europe. We verify facilities, provide detailed information, and offer expert guidance throughout your search process.
Is your service free?
Yes, our service is completely free for families. We're funded by partnerships with care facilities and never charge families for using our platform or receiving guidance from our team.
Which countries do you cover?
We currently cover facilities in Spain, Portugal, France, Italy, Greece, and other European countries. We're constantly expanding our network. If you're looking for care in a specific country, contact us and we'll help you find options.
Finding Care
How do I find the right facility for my loved one?
Start by using our search filters to narrow down options by country, care type, budget, and amenities. Read reviews, compare facilities, and contact those that interest you. Our team is also available to provide personalized recommendations based on your specific needs.
Can I visit facilities before making a decision?
Absolutely! We strongly encourage visiting facilities in person. Most facilities offer tours and welcome family visits. We can help arrange visits and provide you with a checklist of things to look for during your tour.
Do all facilities have English-speaking staff?
All facilities in our directory have at least some English-speaking staff. The level of English proficiency varies, so we recommend asking about this during your initial contact and facility visit.
Costs & Payment
How much does senior care cost in Europe?
Costs vary significantly by country, care type, and facility. Generally, prices range from €1,500 to €5,000+ per month. Southern European countries like Spain and Portugal tend to be more affordable than Northern Europe. Use our cost calculator for specific estimates.
What's included in the monthly cost?
Typically, the monthly fee includes accommodation, meals, basic care services, and activities. Additional costs may include specialized medical care, medications, personal items, and extra services. Always ask for a detailed breakdown of what's included.
Can I use insurance to pay for care?
This depends on your insurance policy and the country. Some international health insurance plans cover long-term care. EU citizens may be able to use their European Health Insurance Card (EHIC) for medical care. We recommend consulting with your insurance provider.
Moving & Logistics
How do I move my loved one to Europe?
Moving to Europe involves several steps: obtaining the right visa/residency permit, arranging healthcare coverage, organizing transportation, and coordinating with the facility. We provide guides and can connect you with relocation specialists who can help with the process.
What documents are needed?
Typically you'll need: passport, medical records, proof of insurance, financial documentation, and possibly a visa or residency permit depending on citizenship. Each country has specific requirements. The facility will also have their own admission paperwork.
Can family members visit easily?
Yes, most facilities welcome family visits. Many are located in areas with good transportation links and tourist infrastructure, making visits convenient. Some facilities also offer guest accommodations for visiting family members.
Quality & Safety
How do you verify facilities?
We verify facilities through a multi-step process including: checking licenses and certifications, conducting site visits, reviewing safety and care standards, interviewing staff, and collecting feedback from residents and families. Only facilities meeting our standards are listed.
What if I have concerns about care quality?
If you have concerns, first address them with the facility management. If issues persist, contact us and we can help mediate or suggest alternative facilities. You can also contact local regulatory authorities in the country where the facility is located.
Are facilities regulated?
Yes, all facilities must comply with their country's healthcare and senior care regulations. Standards vary by country, but all EU countries have regulatory frameworks for senior care facilities. We only list facilities that meet or exceed local requirements.
Still Have Questions?
Our team is here to help. Get in touch and we'll provide personalized answers to your questions.