Last updated: October 6, 2025

1. Introduction

European Senior Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Information about your care needs and preferences
• Messages and inquiries you send to us
• Account information if you create an account
• Payment information (processed securely by third parties)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Connect you with appropriate care facilities
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Analyze usage patterns and improve user experience
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Care facilities you express interest in
• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your explicit consent

We never sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings. See our Cookie Policy for more details.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: European Senior Care, Privacy Department